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Delivery Policy

Principles for Confirming Delivery Location, Method, Costs, and Lead Time

SUNRIMEX coordinates delivery based on the actual requirements of each order. The delivery location, shipping method, costs, and delivery time are discussed and confirmed for each transaction.

1. Delivery Scope and Methods

The delivery location, shipping method, carrier, and related responsibilities are confirmed for each quotation, order, or agreement between the parties.

SUNRIMEX does not apply a standard delivery method or fixed shipping fee to all products and orders.

2. Delivery Time and Costs

Estimated delivery time and shipping costs may depend on:

  • Product availability.
  • Material grade and specifications.
  • Quantity or weight.
  • Delivery location.
  • Shipping method.
  • Order confirmation date.

Specific information will be discussed and confirmed by SUNRIMEX for each individual inquiry.

3. Packaging and Order Preparation

Products are prepared and packaged according to their characteristics, specifications, and the requirements of each order, within the scope that can be accommodated.

For special packaging or handling requirements, customers should discuss them with SUNRIMEX before confirming the order.

4. Goods Receipt and Inspection

Upon receipt, customers should check the quantity, packaging condition, product information, and external condition of the goods against the delivery documents.

If any shortage, incorrect delivery, or damage is identified, customers should document it with the carrier and contact SUNRIMEX promptly for verification and reconciliation.

5. Information Required for Delivery

To allow SUNRIMEX to discuss suitable delivery arrangements, customers should provide:

  • Product name and material grade.
  • Specifications.
  • Quantity or weight.
  • Delivery location.
  • Special packaging or delivery requirements, if any.

If you need to check the delivery arrangements, shipping costs, or estimated delivery time, please provide the above information to SUNRIMEX for discussion and confirmation.

Contact SUNRIMEX

Please provide your product information, specifications, quantity, and delivery location for SUNRIMEX to review and assist you.